Members details come in via e-mail and electronic reports
on the web site which reduce the paper trail in the office.
Members key their own information into the online membership
form. Staff no longer have to transpose written details from
Membership application / renewal details can be provided in
a data file which can be read directly into your database,
thereby reducing the time staff spend on data entry. Payments
are made electronically so staff no longer have to write up
lengthy bank deposit forms.
If membership details are uploaded directly to your database,
membership applications / renewals can be processed in a fraction
of the time it previously took.
Membership forms and cards can no longer 'go missing; either
in the mail, or in the office. All details are stored electronically,
with the office and the member receiving an electronic receipt,
which can be used to track membership details.
As membership transactions are not accepted unless their credit
card payment is processed, staff no longer have to deal with
It's what members
A survey conducted in 2001 by the Equestrian Federation of
Australia (Qld Branch) showed that 60% of members wanted to
be able to deal with the EFA electronically. Other organisations
have a similar take up rate.
A proven and
The system has been in place for 2 years now and had a wide
range of users from the Royal National Association in Queensland
(60000 members) down to Indooroopily canoe club (43 members).
on your web site
Increased traffic on your web site gives two benefits. Firstly,
advertisers can be approached in terms of advertising their
products to your members. Increased traffic means increased
value for advertisers. This can be a valuable source of external
revenue. Secondly, giving members a reason to come to your
web site increases your ability to provide them with up to
date information about the sport, and increases the interaction
between members and the office.